In response to growth, and our ongoing commitment to outstanding customer care, Paul C Buff, Inc is pleased to offer a new Technical Forum for users of PCB products. Following the launch of the Cyber Commander, with its steeper-than-usual learning curve, the need for such an online community was recognized, and began development in mid-November 2009. Naturally, the concept and implementation are to include technical assistance for all Paul C Buff, Inc products, including AlienBees, White Lightning, and Zeus flash units, plus accessories such as the PLM, Moon Unit, Vagabond II, and all of our various remotes. Furthermore, if you find yourself curious about plug configurations, specialized hot shoe adapters, how to use the ports and cords included on a device, or any other user "hiccup", you've come to the right place!
The "FAQ" (Frequently Asked Questions) section provides a wealth of knowledge from topics and questions brought up to us over the years. We will continue adding to this knowledge base as topics in the forum gain quantity and credence. We encourage you to check out the FAQ before posting a question, as your answer may already be listed, and you will not then have to wait for a reply.
Please remember that the forum is not for posting recent work or chatting about upcoming events. We wish to keep it 'en pointe', sticking only to subjects of a technical or "FAQ" nature. The forum will be monitored closely so that our technical support experts can jump in and assist when necessary. And as always, you can reach us at 1-800-443-5542 for help by phone, Monday through Friday from 9am to 5pm, Central time.
Enjoy the forum, and happy shooting!