Turn off and unplug light. Let it sit for about 15 minutes. Make sure model lamp (center bulb) is screwed in completely. If not, remove bulb, look inside socket and pull out on metal tab inside. Reinstal bulb. Also make sure the flash tube is firmly seated. Press down on all 3 legs.
If tube is seated, swap tubes with a known working light. If that works you know it is a bulb issue, if not it is a head issue.
If the issue is not reolved, contact customer service monday morning, they will get you taken care of as fast as they can
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