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Strange CyberSync issue regarding the 'Test' button
http://paulcbuff-techforum.com/viewtopic.php?f=8&t=410
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Author:  pFranzen [ Wed Mar 24, 2010 11:41 pm ]
Post subject:  Strange CyberSync issue regarding the 'Test' button

Preface: I haven't scientifically studied this or set up rigorous tests yet, but I have noticed it on 2 different outdoor shoots so it is at the very least a little bit repeatable. Both of those shoots were in very rural areas with absolutely no chance of electrical interference. Also, fresh batteries were used in both the trigger and receiver.

So the basic technical question is this: Is there any difference between pressing the 'Test' button on a CST and a shutter-release activated signal?

Here's what I noticed on the two shoots: When I got a fair distance away from the CSRB+ (attached to a WL1600 + Vagabond II, if that matters) I would find that the flash would stop firing when I pressed the shutter on my camera to take a picture, but every time I took the camera away from my face and pushed the 'Test' button it would fire with 100% reliability.

Shooting here, I probably tried this close to two dozen times (throughout this shoot I was walking further and further up the hill until I got out of range of the remotes. I'm not sure what the actual max distance was for the CST and CSRB+, but I was right at it for this shot):
Image

'Test' would cause the flash to pop, but the camera wouldn't do it. Walking slightly closer to the flash/CSRB+ solved the problem completely; once I walked 20 or 30 feet closer to the flash the triggers went back to being perfectly reliable. That last bit is important, and it is consistent with what I experienced when this happened in another location. I'm not exactly sure of the distances, but when I was just at the maximum range the 'Test' would work reliably whereas an actual shutter-release activation of the remote wouldn't.

It was fairly annoying to take a shot only to have the flash not fire, and then press the 'Test' button from the same spot and see it pop just fine. The camera is a Canon 40D and it is 100% reliable with these remotes from closer distances.

I know you're going to be really skeptical of this Luap, and I don't blame you. I wouldn't take the time to write this out though if it didn't completely puzzle me, or if I didn't think that there was something to it.

Thanks!

Author:  Luap [ Thu Mar 25, 2010 1:38 am ]
Post subject:  Re: Strange CyberSync issue regarding the 'Test' button

If the distance to the receiver is marginal, your face or the camera body or antenna orientation may be causing just enough bounce-signal to reduce the signal at the receiver. This is not a common problem. Of course, a poor contact with the hotshoe could cause this too.

Author:  GHP [ Thu Mar 25, 2010 11:15 am ]
Post subject:  Re: Strange CyberSync issue regarding the 'Test' button

This is a perfect example of when having a receiver between you and your subject set to repeater mode would have solved the problem.

Author:  Technical Support [ Thu Mar 25, 2010 11:43 am ]
Post subject:  Re: Strange CyberSync issue regarding the 'Test' button

The range of the CST is about 300-400'. The range can be influenced by other electronic devices, power lines, etc. (obviously, these were not an issue), as well the range can be influenced (reduced) by battery condition, not only age and usage, but temperature as well. Batteries become less efficient in very cold or very hot weather. This can put your marginal distance much closer than 300'.

The human body can significantly alter radio signals. Remember walking by a TV with rabbit ears, barely picking up a signal? Or, using a cordless phone, you turn your head and all of a sudden you hear only static? Add to that the camera's electronics and orientation of the antenna, and you have a recipe for inconsistency at marginal distance.

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