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Cyber Commander Stuck On Blank Gray Screen HELP! http://paulcbuff-techforum.com/viewtopic.php?f=8&t=4961 |
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Author: | WestonBoucher [ Thu Sep 08, 2016 6:58 pm ] |
Post subject: | Cyber Commander Stuck On Blank Gray Screen HELP! |
Hi, I recently purchased a cyber commander and when I went to sync my Einstein head that just arrived, upon putting the batteries in, only a blank gray screen appears. I have taken the batteries in and out but the screen still remains as gray once powered up. I've tried toggling and pushing buttons but nothing changes. I purchased it brand new from the Paul C Buff site and used it for one shoot about a week ago. It functioned without issue and was immediately stored in my well protected lowepro bag. Please advise as I have shoots coming up in a couple days and need it to function! Thank you so much, Weston |
Author: | Technical Support [ Fri Sep 09, 2016 9:29 am ] |
Post subject: | Re: Cyber Commander Stuck On Blank Gray Screen HELP! |
It sounds like that is going to be a fault in the screen. It looks like the unit is under warranty, so I would suggest contacting Customer Service for warranty resolution. |
Author: | Bwilder [ Sun Oct 09, 2016 2:42 pm ] |
Post subject: | Re: Cyber Commander Stuck On Blank Gray Screen HELP! |
I tried to use my Cyber Commander for a shoot yesterday and had this same problem. It's brand new and I only used it once. Must be a bad batch. |
Author: | Technical Support [ Mon Oct 10, 2016 11:54 am ] |
Post subject: | Re: Cyber Commander Stuck On Blank Gray Screen HELP! |
Be sure to contact Customer Service promptly so we may take care of this as fast as possible. |
Author: | RLSprouse [ Sun Oct 30, 2016 5:38 pm ] |
Post subject: | Re: Cyber Commander Stuck On Blank Gray Screen HELP! |
I had the same problem within a week of receiving my new Einsteins and Cyber Commander. It does seem there is some kind of QC problems with these units. A new one is on its way from Buff. |
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