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Digibee 800 CSXCV receiver's rubber protective cover issue?
http://paulcbuff-techforum.com/viewtopic.php?f=8&t=5035		 Page 1 of 1
Author:  TSP181 [ Fri Feb 24, 2017 8:48 pm ]
Post subject:  Digibee 800 CSXCV receiver's rubber protective cover issue?
I have been having trouble with my DB800 and my CSXCV and CyberCommander/CST2 receiver consistency. I believe it has to do with the DB rubber cover. When I have the rubber covers in place, I have trouble getting RF to consistently display at startup. I'm confident that I have the CSXCV properly aligned in the holes with the rubber in place because it will work - but inconsistently. However, when I remove the the rubber cover and put in the CSXCV it is very solid and consistent.

Is anyone else having this problem or has anyone had this problem and solved it? For now I remove the rubber cover and put them back after my shoot. A process that is frustrating and time consuming.

Thanks for your help

Tom
Author:  Technical Support [ Tue Feb 28, 2017 12:42 pm ]
Post subject:  Re: Digibee 800 CSXCV receiver's rubber protective cover iss
Contact customer service. It may be the light needs to be swapped, if the rubber cap is not aligning properly.
Author:  TSP181 [ Fri Mar 03, 2017 6:03 pm ]
Post subject:  Re: Digibee 800 CSXCV receiver's rubber protective cover iss
Technical Support wrote:
Contact customer service. It may be the light needs to be swapped, if the rubber cap is not aligning properly.


Thanks, but I don't think it is a problem with a given light. I have 4 DB800s and they all have the same issue. It's like the pins on the CSXCV are not long enough to seat properly in the plug hole because the rubber is just a bit too much. And... I called support they said they'd look into it and call back but I didn't hear anything so I opened this forum entry.

Tom
Author:  Countbasel [ Mon Mar 20, 2017 9:39 pm ]
Post subject:  Re: Digibee 800 CSXCV receiver's rubber protective cover iss
I have the same problem, had to pull off the boot in order to get then receiver in there and working.
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