First, make sure your lights are set to full power via the power slider on the back of the light. Also, make sure all power supplies are grounded. For the purposes of testing, remove any power strips or extension cords.
Also, make sure your lights are defined in the Cyber Commander. You will want a vertical blue gray bar for each channel that has a light.
Once this is verified, and you have plugged everything in and turned them on, try firing from the ALL channel setting. Also, the first button press from sleep wakes the commander. The second button press is ignored to avoid inadvertent commands. The third should fire the lights. Once the lights are fired in ALL, they should fire individually.
If the system is still not functioning as expected, you should probably call us for real time trouble shooting. You will want your equipment present and set up.