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Sat Dec 19, 2009 6:08 pm

Joined: Sun Dec 13, 2009 10:36 pm
Posts: 15

Connected pocketwizard to the input on the newest x1600 I just got and it doesn't respond to any test firing. Works fine with my other new x1600. I guess this means I'm going to have to send back for repair or replacement?




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Mon Dec 21, 2009 10:05 am

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

Are you using the same cord on both lights when testing the PW? Also, when you unplug the sync cord, will the flash fire? Does the flash work with the stock sync cord?

TS




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Mon Dec 21, 2009 12:09 pm

Joined: Sun Dec 13, 2009 10:36 pm
Posts: 15

Technical Support wrote:
Are you using the same cord on both lights when testing the PW? Also, when you unplug the sync cord, will the flash fire? Does the flash work with the stock sync cord?

TS


Of course I used the same cord, same pocketwizard, same AC cord for both lights...for the heck of it I just tried the stock sync cord connected to my camera and nothing happened when I pressed the shutter.




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Mon Dec 21, 2009 12:34 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

That sound like something that does not have a user solution. Please contact us to make arrangement to correct this issue.

1-800-443-5542
or info@paulcbuff.com

TS




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Mon Dec 21, 2009 1:37 pm

Joined: Sun Dec 13, 2009 10:36 pm
Posts: 15

Technical Support wrote:
That sound like something that does not have a user solution. Please contact us to make arrangement to correct this issue.

1-800-443-5542
or info@paulcbuff.com

TS


I already did on Saturday, no response yet about an RMA. I still have the box it was sent in.




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