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| new X1600 Sync cable input not working http://paulcbuff-techforum.com/viewtopic.php?f=8&t=57 |
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| Author: | tomcouture [ Sat Dec 19, 2009 6:08 pm ] |
| Post subject: | new X1600 Sync cable input not working |
Connected pocketwizard to the input on the newest x1600 I just got and it doesn't respond to any test firing. Works fine with my other new x1600. I guess this means I'm going to have to send back for repair or replacement? |
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| Author: | Technical Support [ Mon Dec 21, 2009 10:05 am ] |
| Post subject: | Re: new X1600 Sync cable input not working |
Are you using the same cord on both lights when testing the PW? Also, when you unplug the sync cord, will the flash fire? Does the flash work with the stock sync cord? TS |
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| Author: | tomcouture [ Mon Dec 21, 2009 12:09 pm ] |
| Post subject: | Re: new X1600 Sync cable input not working |
Technical Support wrote: Are you using the same cord on both lights when testing the PW? Also, when you unplug the sync cord, will the flash fire? Does the flash work with the stock sync cord? TS Of course I used the same cord, same pocketwizard, same AC cord for both lights...for the heck of it I just tried the stock sync cord connected to my camera and nothing happened when I pressed the shutter. |
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| Author: | Technical Support [ Mon Dec 21, 2009 12:34 pm ] |
| Post subject: | Re: new X1600 Sync cable input not working |
That sound like something that does not have a user solution. Please contact us to make arrangement to correct this issue. 1-800-443-5542 or info@paulcbuff.com TS |
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| Author: | tomcouture [ Mon Dec 21, 2009 1:37 pm ] |
| Post subject: | Re: new X1600 Sync cable input not working |
Technical Support wrote: That sound like something that does not have a user solution. Please contact us to make arrangement to correct this issue. 1-800-443-5542 or info@paulcbuff.com TS I already did on Saturday, no response yet about an RMA. I still have the box it was sent in. |
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