Colin Smith wrote:
Hi Shine.
Apologies if you have not received a reply from us, I do not appear to have received your emails. We are committed to replying to all emails. Did you lodge an online enquiry or was it direct. Please find our contact details below:-
info@paulcbuff.com.auTel: 1300 731125
Colin.
Hi Colin,
It's great to finally hear from you. Sorry, been busy lately and can only reply to you now.
Well, I did inquired online and thru direct email. Sent one too thru
info@paulcbuff.com and have them forwarded to you (TS' suggestion... :)) But all I got was automate responses. Here are the response:
Sun, January 31, 2010 1:34:48 AM (response date received)
Quote:
From:
1st Line Digital Pty Ltd <info@paulcbuff.com.au>
...
View Contact
To:
shine_xxxxxxxx@yahoo.com Confirmation of receipt of your enquiry
Thank you for enquiry with 1st Line Digital Pty Ltd regarding:
Product Name: Einstein
Product SKU: Einstein
Product Link:
https://paulcbuff.com.au/cms/index.php? ... 9&Itemid=1We will contact you soon regarding your enquiry.
(Please do not reply to this email)
--
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.
Wed, February 3, 2010 2:17:26 AM (response date received)
Quote:
From:
"info@paulcbuff.com.au" <info@paulcbuff.com.au>
...
View Contact
To:
shine_xxxxxxxx@yahoo.com Thank you for visiting paulcbuff.com.au the new Australian & New Zealand Home for Paul C Buff products including Alien Bees, Cybersync and PLM.
Your enquiry has been received and will be dealt with as soon as possible.
1st Line Digital Pty Ltd are the Authorised Australian Representative for Paul C Buff in Australia & New Zealand.
1st Line Digital Pty Ltd
2/15 Hook Street
Capalaba
Qld 4157
Tel: 1300 73 11 25
And the one sent thru
info@paulcbuff.com was dated Fri, February 5, 2010 12:53:06 AM
It is unfortunate you didn't received my emails... :( Maybe you should check your email system, maybe something wrong there and prevented you from receiving emails.
I'll send another email to you (
info@paulcbuff.com.au) right away. Hope you get it this time.
I just wanted to pre-order Einstein, and asking about overseas shipping.
Oh well, since we are all here, I might just ask ahead. Einstein required 8.5' High Output Reflector, but since I cant find it in your site, Will you have it ready to be purchase together with the Einstein?
Thanks in advance...
Kind Regards,
I. Eden
Shine Photography & Design Studio