Technical Support wrote:
We thank you for your understanding, we tried an open forum before, and it too often degenerated into arguments over differing opinions. This forum is intended to be more empirical, though the line can blur. We do encourage you to participate with any technical concerns you may have.  
I appreciate the concern over our vested interest in making sales, however we do not operate in that manner. We will not pressure you to buy something we do not truely believe will work to achieve your goals. 
I also appreciate the desire for feedback from multiple users. Of the forums I have perused, I like visiting the Alien Bees group on Flickr. There are gobs of example photos, and a fairly active discussions. It also is welcome to einstein and WL lights. There are groups for each of the lights, but the Alien Bees forum is the most active.
Thanks - I'll give the Flickr group a look!
Cheers,
Darryl