Paul C. Buff, Inc. Technical Forum

Technical Discussion Forum for all Paul C. Buff, Inc. Products

Login

Post a reply
 [ 17 posts ] 

Wed Feb 15, 2012 10:21 am

Site Admin
Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

There should not be any special settings to be aware of for the D7000. Only the normal studio lighting settings should apply (manual shutter speed, manual aperture, manual ISO).




Top Top
Profile
 

#

Wed Feb 15, 2012 2:20 pm

Joined: Fri Feb 10, 2012 1:54 pm
Posts: 12

i have a D7000 u do not need to set any specific settings on the camera to get the cyber commander to work




Top Top
Profile
 

#

Wed Feb 15, 2012 2:48 pm

Joined: Mon Jan 30, 2012 1:02 pm
Posts: 7

I have received that replacement parts, everything seems to work intermittently. Speedlight does not work at all. I will test everything again, later, when my temperature is lower.

Not happy :(




Top Top
Profile
 

#

Wed Feb 15, 2012 4:41 pm

Site Admin
Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

As we discussed on the phone, please give us a call when we can do some trouble shooting.




Top Top
Profile
 

#

Fri Feb 17, 2012 11:07 am

Joined: Mon Jan 30, 2012 1:02 pm
Posts: 7

I received the replacements of defective parts from PCB, AFTER I went to a local electronics company and purchased 2 new power cords, and 2 new telephone cords I finally got the units to work 90%.

My experience with PCB

(1) Defective CSR+ ( Replaced by PCB )
(1) Defective Cyber Commander ( Replaced by PCB )
(2) Defective Power Cords ( Purchased Locally )
(2) Defective Phone Cords ( Purchased Locally )

Since I have no valid reason to return all the PCB products, I will just keep them and re-sell locally.

I spoke with one CS Tech, REAL nice, well spoken guy. ( Should get a raise for dealing with me )

The products I have purchased with PCB are sub par, and I will not recommend.




Top Top
Profile
 

#

Fri Feb 17, 2012 12:22 pm

Joined: Thu May 13, 2010 2:45 pm
Posts: 244
Location: Saratoga Area, NY

Anthony D Thomas wrote:
Since I have no valid reason to return all the PCB products, I will just keep them and re-sell locally.


There is a 60-day no questions asked guarantee....




Top Top
Profile
 
Website
 

#

Fri Feb 17, 2012 3:37 pm

Site Admin
Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

I am curious to know how you came to the conclusion the power and phone cords needed to be replaced. It is possible those could lead to problems, though it is rare.

As for the returns/selling: Our main goal is that all customers are happy. We would prefer to make it right, and make you happy with your purchase. If there is anything we can do, we will gladly work with you to achieve that goal. However, if you are unhappy with our products for any reason, there is a no quetions asked return period of 60 days.




Top Top
Profile
 
Display posts from previous:  Sort by  
Post a reply
 [ 17 posts ] 

All times are UTC - 6 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 62 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum