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| Pocketwizard PowerMC2 very flakey *UPDATE* https://paulcbuff-techforum.com/viewtopic.php?f=8&t=1420 |
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| Author: | phodographer [ Sun May 01, 2011 12:19 pm ] |
| Post subject: | Pocketwizard PowerMC2 very flakey *UPDATE* |
My Einsteins work perfectly with the Cybercommander system. And my speedlights all work perfectly with the Pocketwizard TTi system. I was hoping to combine an Einstein with some Speedlights using the Power MC2, but it's given me nothing but grief. The Einstein frequently resets to a standard channel for no apparent reason, or simply stops responding to adjustments from my AC3. I can usually get it to work again by turning everything off and on again, but what a nuisance. All my lights and slaves have been updated to the latest firmware. Anybody else having these problems? |
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| Author: | ericski [ Sun May 01, 2011 2:03 pm ] |
| Post subject: | Re: Pocketwizard PowerMC2 very flakey |
Do you happen to have V1 Einsteins? |
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| Author: | phodographer [ Mon May 02, 2011 11:47 am ] |
| Post subject: | Re: Pocketwizard PowerMC2 very flakey |
No. I bought all my Einsteins in the last 2 months. And I've checked all firmware to make sure it's the latest. The MC2 just seems to lose its connection after a few frames. |
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| Author: | Luap [ Mon May 02, 2011 11:57 am ] |
| Post subject: | Re: Pocketwizard PowerMC2 very flakey |
LPA created the MC2 on their own, and directed firmware changes to Einstein to create the MC2/Einstein interface. So we will have to pass this on to LPA for technical analysis. |
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| Author: | Mark Elberson [ Tue May 03, 2011 6:52 am ] |
| Post subject: | Re: Pocketwizard PowerMC2 very flakey |
phodographer wrote: The Einstein frequently resets to a standard channel for no apparent reason, or simply stops responding to adjustments from my AC3. I can usually get it to work again by turning everything off and on again, but what a nuisance. All my lights and slaves have been updated to the latest firmware. Anybody else having these problems? I have the exactly same problem. I usually have to remove and then re-insert the MC2 to resolve the issue which is a huge inconvenience in the middle of a session! I called tech-support and was told that this was a reported issue that they were investigating. I was also told that I would receive a call back regarding a solution...still waiting. |
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| Author: | Technical Support [ Tue May 03, 2011 9:08 am ] |
| Post subject: | Re: Pocketwizard PowerMC2 very flakey |
Mark Elberson wrote: ! I called tech-support and was told that this was a reported issue that they were investigating. I was also told that I would receive a call back regarding a solution...still waiting. Which tech support? We have contacted Pocket Wizard and have not heard back. |
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| Author: | Mark Elberson [ Wed May 04, 2011 12:43 pm ] |
| Post subject: | Re: Pocketwizard PowerMC2 very flakey |
Technical Support wrote: Mark Elberson wrote: ! I called tech-support and was told that this was a reported issue that they were investigating. I was also told that I would receive a call back regarding a solution...still waiting. Which tech support? We have contacted Pocket Wizard and have not heard back. Paul C. Buff tech support. I asked if I should have been calling Pocket Wizard and was simply told that they knew of the problem and were looking into it. I was not advized to contact Pocket Wizard. |
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| Author: | Ziv [ Wed May 04, 2011 3:20 pm ] |
| Post subject: | Re: Pocketwizard PowerMC2 very flakey |
All I have received quick responses from Ian at Pocket Wizard's "beta lab" when I have had issues with MC2. Feedback/issues should be sent to PocketWizard via the “Inquires Form” on their “Contact” page or simply email them to betalab@pocketwizard.com and put "beta" in the subject line. GZ |
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| Author: | Technical Support [ Wed May 04, 2011 4:31 pm ] |
| Post subject: | Re: Pocketwizard PowerMC2 very flakey |
Mark Elberson wrote: Technical Support wrote: Mark Elberson wrote: ! I called tech-support and was told that this was a reported issue that they were investigating. I was also told that I would receive a call back regarding a solution...still waiting. Which tech support? We have contacted Pocket Wizard and have not heard back. Paul C. Buff tech support. I asked if I should have been calling Pocket Wizard and was simply told that they knew of the problem and were looking into it. I was not advized to contact Pocket Wizard. Ok. They are still looking into the problem, we are recieving "progress" notices, but there is not a solution as of yet. |
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| Author: | Technical Support [ Thu May 05, 2011 3:20 pm ] |
| Post subject: | Re: Pocketwizard PowerMC2 very flakey |
Pocket Wizard has just informed us there is a Beta firmware for MC2 that is to address this issue. If you are interested, please contact them @ 802-658-0038 extension 572 |
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