Paul C. Buff, Inc. Technical Forum

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Thu Jan 26, 2012 7:37 am

Joined: Thu Apr 29, 2010 9:25 am
Posts: 17

Was shooting with my Einsteins yesterday. On one of them, the fingers would catch when collapsed and not want to release without a lot of fiddling with the lever.

Is this a common problem? How easy is the fix? I'm a machine design engineer, machinist, I have a good selection of small files and other tools for sorting out issues on metal parts, but don't want to void the warranty by pulling screws.

Any advice?




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Thu Jan 26, 2012 8:17 am

Joined: Fri Jul 09, 2010 3:37 pm
Posts: 52

Yeah call customer service they are great. PCB really stands by their stuff and have swapped stuff out for the smallest problems.




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Thu Jan 26, 2012 8:42 am

Joined: Thu Apr 29, 2010 9:25 am
Posts: 17

But if it's a 10 minute fix to pull it apart and smooth out a rough edge, I'd rather just do that than send it off.




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Thu Jan 26, 2012 12:18 pm

Site Admin
Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

That would need to come in. It would probably involve more than just filing a rough spot, and self repairs inside the light will void the warranty.




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Thu Jan 26, 2012 12:30 pm

Joined: Thu Apr 29, 2010 9:25 am
Posts: 17

Technical Support wrote:
That would need to come in. It would probably involve more than just filing a rough spot, and self repairs inside the light will void the warranty.

OK - if it keeps acting up, I'll contact Customer Service. Thanks.




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