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| Einstein fingers catch https://paulcbuff-techforum.com/viewtopic.php?f=8&t=3305 |
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| Author: | zemlin [ Thu Jan 26, 2012 7:37 am ] |
| Post subject: | Einstein fingers catch |
Was shooting with my Einsteins yesterday. On one of them, the fingers would catch when collapsed and not want to release without a lot of fiddling with the lever. Is this a common problem? How easy is the fix? I'm a machine design engineer, machinist, I have a good selection of small files and other tools for sorting out issues on metal parts, but don't want to void the warranty by pulling screws. Any advice? |
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| Author: | dphotoman [ Thu Jan 26, 2012 8:17 am ] |
| Post subject: | Re: Einstein fingers catch |
Yeah call customer service they are great. PCB really stands by their stuff and have swapped stuff out for the smallest problems. |
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| Author: | zemlin [ Thu Jan 26, 2012 8:42 am ] |
| Post subject: | Re: Einstein fingers catch |
But if it's a 10 minute fix to pull it apart and smooth out a rough edge, I'd rather just do that than send it off. |
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| Author: | Technical Support [ Thu Jan 26, 2012 12:18 pm ] |
| Post subject: | Re: Einstein fingers catch |
That would need to come in. It would probably involve more than just filing a rough spot, and self repairs inside the light will void the warranty. |
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| Author: | zemlin [ Thu Jan 26, 2012 12:30 pm ] |
| Post subject: | Re: Einstein fingers catch |
Technical Support wrote: That would need to come in. It would probably involve more than just filing a rough spot, and self repairs inside the light will void the warranty. OK - if it keeps acting up, I'll contact Customer Service. Thanks. |
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