Technical Support wrote:
First, Are you making sure all 4 fingers are in the speedrings?
I have been putting modifiers on the PCB heads for around 8 years now... and have on occasion missed a finger in the past with the Bees... so I try to be very careful putting the larger modifiers on.
Technical Support wrote:
When you mount the boxes, are you just letting them sit on the fingers when you let go of the levers, or are you seating the softbox (by this I mean adjusting so the speedring is centered, and the fingers are not trying to lift the softbox when expanding)?
I believe so.. I will be super careful from now on, and pass that on to assistants and see how it goes.
Technical Support wrote:
What brand speedring are you using?
Paul Buff not offering anything as large as I need I use Fotodiox rings in the Fotodiox boxes in the studio. They give great light and don't break the bank...and as I have said already many times... I never had the falling-off-the-head issue with the Bees, only the Einsteins.