Paul C. Buff, Inc. Technical Forum

Technical Discussion Forum for all Paul C. Buff, Inc. Products


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Thu Mar 23, 2017 8:06 pm

Joined: Sun Mar 19, 2017 9:17 am
Posts: 2

I just received an alien bee 800 from adorama, like new, everything still originally packaged and taped/sealed/corded except the main unit itself. The OK and DUMP lights never come on. I have tried different outiets/electrical runs and have left it powered on (the red power light and fan come on) for 30 minutes. The flash will fire, even after sliding the power ratio slider from full to 1/32 the dump light doesnt come on. Any help before i return it would be appreciated.

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Fri Mar 24, 2017 3:59 pm

Site Admin
Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

Assuming there is nothing in the telephone jack, there is nothing an end user can do to correct this.

I could ask a few questions to help pinpoint the problem, but ultimately, it will need to be repaired.

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